The Equine Warehouse > Your Privacy

The Equine Warehouse's Privacy Policy

The Equine Warehouse treats your privacy seriously and we respect Your right to personal privacy. We use the information that we collect through the Site in accordance with, and only as described in this Privacy Policy.

To what portion of the Site does this policy apply?

This policy only applies to the The Equine Warehouse web site and all the information collected by The Equine Warehouse but does not apply to third party companies, individuals, organisations or other web sites to which The Equine Warehouse links to. These sites operate their own privacy policy. We urge you to read these carefully.

What information do we collect?

Our web site does not at any stage automatically collect any personally identifying information from you. We do however collect general statistical, aggregated, anonymised information to help us analyse our visitors preferences and habits while they visit our site. This information is used to improve the content and usability of our web site.

Customer registration

We also ask that you register with the web site if you want to purchase goods from the web site. When you register we do store some information about you (i.e. your name, your email address, your full postal address and telephone contact numbers) so that we can recognise you as a registered customer of the site. This information is also used to allow us to fulfill your order as quickly and efficiently as possible. We do not store the details of your credit/debit card.

We also keep a record of your past orders so we can deal with any enquiries you may have as quickly as possible.

We do not pass on any of the details we collect from you during your registration to any third party companies, individuals or organisations, and once again you can access, correct and delete that collected information by contacting us via one of the methods outlined on the contact us page.

Contacts

For help on using the The Equine Warehouse online store please contact us by any of these methods. Where known, please quote your order reference number.