If you have placed an order with us and have not received your dispatch notification yet, please contact us for any changes or to cancel.
If you have received your order and an item is missing, please use our Contact Us page to get in touch and a member of our Customer Care team will assist you.
You will receive an email notification with tracking details once your order has been shipped. You can also check the status of your on your My Account page
You can track your order either using the details in the "Order Dispatched" email you have received or through your "My Account" page. You can also view your order history through your "My Account" page
You can use your promotion code on our checkout page
If you are not completely satisfied for any reason with the products you received, you have 30 days to return your item(s) from the date of delivery for a full refund. Each item(s) you return needs to be new, unused and in its original packaging. Please note that we do not cover the return shipping costs unless the return is a result of our error (you received an incorrect or defective item, etc.)
Please visit our Returns Policy page for details on how to return an item or contact us for any questions you may have
We do not cover the return shipping costs unless the return is a result of our error (you received an incorrect or defective item, etc.)
Unfortunately, we do not offer exchanges at this time
Once we have received your return, we will process your refund within 2-3 business days. Please be aware your payment provider might take slightly longer than that to return the money to your account
We will process the refund to the original method of payment for the order
You will be able to see the dispatch time for your order on our checkout page
You can track your order either using the details in the dispatch email you were sent or through your "My Account" page
You can see the full list of countries available in the top left hand corner of our website.
You will receive an email notification once your order has been dispatched.
Yes, you can check your order status, tracking details and order history in your "My Account" page
You can update your personal and delivery details in your "My Account" page
You can change your address details in your "My Account" page
Yes! Just log into your "My Account" page and add any additional addresses you may want