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Please Note: Delivery to the UK is currently unavailable

Customs Charges and Import Duties

If you place an order with us and you are outside the EU, you may be liable to pay VAT and import duties.

We offer a quick, reliable delivery service for all The Equine Warehouse  products world-wide with one of our trusted carriers.

Fedex International Standard > 3-5 business days

Our FedEx Standard service offers a reliable delivery option to your door world-wide. It is available for international orders and the charges are calculated during checkout based on your destination and purchase.

FedEx International Priority > 1-3 business days

Our FedEx Priority service offers a quick and easy solution with a time-definitive delivery. It is available for all international orders and the charges are calculated during checkout based on your destination and purchase.

Returns

If you are not completely satisfied for any reason with the products you received, you have 30 days to return your item(s) from the date of delivery for a full refund.

Each item(s) you return needs to be new, unused and in its original packaging. Please note that we do not cover the return shipping costs unless the return is a result of our error (you received an incorrect or defective item, etc.)

To make your return quick and hassle-free please download and fill out this form and attach it to your return parcel, then use one of the methods below to send it back to us.

If you are outside the EU, make sure to fill out a customs clearance form and mark your parcel as 'Retuned Goods' to ensure your parcel will not be refused at customs. 

To Return Your Products (International)

Use your preferred postal/courier service and send your return to:

The Equine Warehouse

2F Ard Gaoithe Business Park

Cashel Rd

Clonmel

Co. Tipperary

E91 KX99

Republic of Ireland